Privacy Policy

Last Updated: July 8, 2026

At Miele Caribbean, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including when you:

Submit an enquiry through our contact forms
Request a product demonstration or consultation
Register products or request service
Subscribe to newsletters or marketing communications
Contact our customer support team

This information may include:

Name
Email address
Telephone number
Country or island of residence
Address (where required for product delivery or service)
Any additional information you choose to provide

We may also automatically collect certain technical information, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of your visit
Referring website
Website usage statistics collected through cookies and analytics technologies

How We Use Your Information

We use your information to:

Respond to enquiries and customer support requests
Process service requests and product registrations
Arrange consultations or demonstrations
Improve our website and customer experience
Communicate updates about products, services, promotions, or events where you have chosen to receive them
Maintain website security and prevent fraud
Comply with applicable legal obligations

Cookies

Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyse website traffic, and enhance your browsing experience.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with:

Trusted service providers who assist in operating our website or delivering services
Delivery, installation, or service partners
Analytics providers
Legal or regulatory authorities where required by law
Members of the Miele network where necessary to fulfil your request or provide customer support

All third-party providers are expected to protect your information and use it only for the services they perform on our behalf.

Date Security

We implement reasonable administrative, technical, and organisational measures designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction. While no internet transmission or electronic storage system can be guaranteed to be completely secure, we continuously work to maintain appropriate safeguards.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where applicable
Withdraw consent for marketing communications
Request information about how your personal data is used

To exercise these rights, please contact us using the details below.

Third Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. Any updates will be posted on this page together with the revised "Last Updated" date.

Contact

We If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on our website.